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Q. Do I need to submit an ICD code with my specimen?
A. Receipt of an appropriate ICD code ensures correct billing for your patient's specimen. Without an appropriate ICD code the specimen will not be processed in a timely manner.
Q. I need information on a specific test. How do I find it?
A. Use the test catalog. Select "testing catalog", the last item on the menu at the left.
Q. What information is required to correctly label
a patient specimen?
A. For patient safety, each specimen container must
have a label firmly affixed to the container, not the
container lid or biohazard specimen transport bag,
which contains the following minimum information:
- Patient’s full name (last name, first name);
- Patient’s medical record number;
- Date of specimen collection;
- Time of specimen
collection (time sensitive specimens); and
- Specimen description or anatomic site of the specimen
(non-blood body fluids, microbiology, cytology and
surgical tissue specimens).
Properly labeled specimen(s)
must be accompanied by a laboratory requisition (lab
tag or electronic order) containing the following
information:
- Patient’s full name (last name,
first name);
- Patient’s medical record number;
- Suffix (outpatients)
- Date and time of specimen collection;
- Source or site of specimen (non-blood body fluids,
microbiology, cytology, and surgical tissue specimens);
- Preoperative and postoperative diagnosis and clinical history
(cytology and surgical tissue specimens);
- Test(s) requested;
- Collector identification;
- Patient location;
- Ordering physician name and doctor code (senior
staff only); and
- ICD diagnostic code (OPD charges and IPD professional
charges).
Q. Why was my specimen rejected?
- Specimens must be collected in proper containers.
- Outdated containers may not be used.
- Samples that are improperly labeled or stored
may not be processed.
- Specimens may need to be rejected for quality
purposes if the quantity is not sufficient, or
if the sample is clotted or hemolyzed.
Q. I've run out of forms and supplies, who can I call?
A. Please use the menu to the left to select forms
and supplies. You may print out the forms you need. You may also call our Laboratory Services Center at (313) 916-LABS [5227] or (313) 916-2301
Q. I've found a problem or omission on the Laboratory Users' Guide website. Who can I contact?
A. Please click on the "contact webmaster " link at the bottom of any page to send the webmaster a question or comment.
Q. Why do I receive calls from the laboratory on my
patient's critical
results? What results are called to me?
A. Laboratory testing provides important information
for patient care decisions. Some laboratory values
have been defined as "critical"
when this information indicates an abnormality that
requires immediate attention. The laboratory
makes every attempt to contact the responsible party. Critical
values can be found within the Result Reporting menu
at left as well as by clicking on the word "critical"
anywhere on this page.
Q. What if the test I am looking for is not listed in the catalog?
A. If you cannot find a test in the catalog, please refer to the Clinical Evaluation and Technical Assessment Committee (CETAC) page for a "New Test Proposal Form" and instructions for submitting a request for a new test to be made available. Additionally, you can check to see if the test has been reviewed in the Test Approval Status spreadsheet also found on the CETAC page. |
